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This book is aimed at all those individuals with facilities management (FM) responsibilities who are trying to come to grips with the wide and demanding range of practical issues they face. Contents include: the FM scene - an introduction (the range and complexity of the facilities portfolio and the core/non-core viewpoints are discussed); facilities strategy (the importance and benefit of facilities strategy; the facilities manager as a change driver; organisational synergy; outsourcing); customer focus (who are the customers; specification - input vs. output; the changing workplace; virtual organisations; CAFM and helpdesks); facilities performance (service level agreements; monitoring; benchmarking; space management/cost …
A strange and anonymous pamphlet was published in 1740 and the ensuing quest to determine its authorship has, several centuries later, given rise to an intriguing and fascinating series of events. This has unfolded through detailed and meticulous bibliophilic analyses that has generated heated and controversial debate about the identity of the author of the pamphlet. The protagonists in this intellectual adventure are two celebrated economists, John Maynard Keynes and Piero Sraffa, who both lived and taught in Cambridge and were united by a close intellectual relationship as well as a profound friendship. A further major protagonist is David Hume …
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